Privet Row Terms of Use

Effective date: August 21, 2026

1. Agreement to these terms

These Terms of Use (“Terms”) are a legal agreement between you and Privet Row LLC, a Delaware limited liability company (“Privet Row”, “we”, “us”, or “our”). They govern your access to and use of privetrow.com and any other website, page, or form we operate that links to these Terms (together, the “Site”).

By visiting the Site, submitting a form on it, or otherwise using it, you agree to these Terms. If you do not agree, do not use the Site.

Section 15 contains an agreement to resolve disputes by binding individual arbitration and a waiver of your right to participate in a class action. Please read it carefully.

2. What the Site is, and what it is not

Privet Row provides family office administration services to families under a separate written services agreement. The Site is an informational and marketing website. It describes what we do and lets you contact us or request a demonstration.

The Site is not the Privet Row platform, and using the Site does not give you access to it. If you become a client, your use of our platform and services is governed by your services agreement with us and not by these Terms. Where your services agreement and these Terms conflict as to our services, your services agreement controls.

Nothing on the Site is an offer to provide services, and no engagement begins until we and you sign a written agreement.

3. No professional advice, and no advisory relationship

Content on the Site is general information about our business. It is not investment, legal, tax, accounting, insurance, or other professional advice, and you should not act on it without consulting your own qualified advisers.

Privet Row is not a registered investment adviser, broker-dealer, bank, law firm, or certified public accounting firm. We do not manage investments, recommend securities, or provide investment advice. Nothing on the Site creates a fiduciary, advisory, attorney-client, or accountant-client relationship between you and Privet Row.

Any figures, timelines, case descriptions, or outcomes shown on the Site are illustrative. They are not a promise or guarantee of results.

4. Who may use the Site

You may use the Site only if you are at least 18 years old and legally able to enter into a contract. The Site is intended for users in the United States. We make no claim that the Site is appropriate or available in other locations, and if you access it from elsewhere you are responsible for complying with local law.

If you use the Site on behalf of a company, family office, trust, or other organization, you represent that you have authority to bind that organization to these Terms, and “you” includes that organization.

5. Contacting us and requesting a demonstration

The Site lets you send us your contact details and a short description of what you are looking for.

When you do:

• Give accurate information. Do not submit false contact details or impersonate anyone.
• Do not send sensitive or confidential material. The Site’s forms are not a secure channel. Do not send Social Security numbers, taxpayer identification numbers, account numbers, login credentials, financial statements, tax returns, health information, or other confidential documents through the Site. If we need that material, we will tell you how to send it securely.
• Information you submit is not confidential. Except as described in our Privacy Policy or in a separate signed confidentiality agreement, we treat what you send through the Site as non-confidential.
• You agree we may contact you. By submitting a form, you agree that we may contact you at the email address or phone number you provide about your inquiry and about our services. You can ask us to stop at any time by replying to any message from us or by writing to the address in Section 19.

Requesting a demonstration does not obligate us to provide one, and does not obligate either of us to enter into a services agreement.

6. Acceptable use

You agree not to:

• use the Site for any unlawful purpose, or in violation of these Terms;
• attempt to gain unauthorized access to the Site, our platform, our systems, or any account or data on them;
• probe, scan, or test the vulnerability of the Site or defeat any security or authentication measure;
• interfere with or disrupt the Site, including by overloading it or introducing malicious code;
• scrape, crawl, harvest, or otherwise systematically extract content or contact information from the Site, or use automated means to submit forms;
• use the Site or its content to train a machine learning or artificial intelligence model, or to build a competing product or service;
• frame or mirror the Site, or remove or obscure any proprietary notice on it;
• misrepresent your identity or affiliation, or submit content that is unlawful, defamatory, infringing, or invasive of another person’s privacy.

We may investigate any suspected violation and take any action we consider appropriate, including blocking access and reporting to law enforcement.

7. Our content and trademarks

The Site and its content, including text, graphics, design, photographs, video, code, and layout, are owned by Privet Row or our licensors and are protected by copyright, trademark, and other laws.

We grant you a limited, revocable, non-exclusive, non-transferable license to view and use the Site for your own personal or internal business purposes of evaluating our services. You may print or download individual pages for that purpose. All other rights are reserved, and no license is granted by implication.

“Privet Row”, our logo, and our other names and marks are trademarks of Privet Row. You may not use them without our prior written permission. Third-party names and marks appearing on the Site belong to their respective owners, and their appearance does not imply any endorsement or affiliation.

8. Feedback

If you send us suggestions, ideas, or feedback about the Site or our services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it for any purpose, without any obligation or compensation to you. Please do not send us any idea you expect to be kept confidential or paid for.

9. Third-party links and services

The Site may link to, or rely on, websites and services we do not control, such as scheduling tools, analytics providers, and social media platforms. We provide those links for convenience. We do not endorse those sites or services and we are not responsible for their content, practices, availability, or their handling of your information. Your use of a third-party site or service is governed by that party’s own terms and privacy policy.

10. Privacy

Our Privacy Policy explains what information we collect through the Site and how we use it. By using the Site, you agree to the practices described there.

11. Availability and changes to the Site

We may change, suspend, or discontinue any part of the Site at any time, without notice and without liability to you. We do not promise that the Site will be available at any particular time or free of errors, and we may impose limits on features or restrict access to parts of the Site.

12. Disclaimers

THE SITE AND ALL CONTENT ON IT ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, PRIVET ROW DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, THAT THE SITE IS FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT ON THE SITE IS ACCURATE, COMPLETE, OR CURRENT.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, PRIVET ROW AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SITE, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100).

These limits apply to the Site only. They do not limit or modify any liability provision in a signed services agreement between you and Privet Row.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless Privet Row and its members, managers, officers, employees, and agents from any claim, demand, loss, liability, damage, cost, or expense, including reasonable attorneys’ fees, arising out of or relating to your use of the Site, your violation of these Terms, your violation of any law, or your violation of the rights of any third party. We may assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense.

15. Dispute resolution, arbitration, and class action waiver

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court and to have a jury decide your claim.

15.1 Informal resolution first. Before starting an arbitration, you agree to try to resolve the dispute informally by sending a written notice to legal@privetrow.com describing the dispute and the relief you are seeking. We will do the same for any dispute we have with you. If the dispute is not resolved within 60 days of that notice, either of us may begin arbitration.

15.2 Agreement to arbitrate. Any dispute, claim, or controversy arising out of or relating to the Site or these Terms, including their formation, interpretation, breach, or termination, will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures, rather than in court. The Federal Arbitration Act governs this section.

The arbitration will be conducted by a single arbitrator. It will take place in Wilmington, Delaware, or by videoconference or on written submissions if you request. The arbitrator has exclusive authority to decide all issues, including the scope and enforceability of this arbitration agreement, except that a court decides whether the class action waiver in Section 15.3 is enforceable. The arbitrator’s award may be entered as a judgment in any court of competent jurisdiction.

15.3 Class action waiver. YOU AND PRIVET ROW EACH AGREE TO BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. YOU AND PRIVET ROW EACH WAIVE THE RIGHT TO A TRIAL BY JURY. The arbitrator may not consolidate more than one person’s claims or preside over any form of representative proceeding. If this paragraph is found unenforceable as to a particular claim or request for relief, that claim or request will be severed and heard in court, and the rest will remain in arbitration.

15.4 Exceptions. Either of us may bring an individual claim in small claims court if it qualifies. Either of us may also seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property or confidential information, or to stop unauthorized access to our systems.

15.5 Time limit. Any claim arising out of or relating to the Site or these Terms must be brought within one year after it arises, or it is permanently barred, to the extent permitted by law.

16. Governing law and venue

These Terms and any dispute arising out of them are governed by the laws of the State of Delaware, without regard to its conflict of laws rules. For any dispute not subject to arbitration under Section 15, you and Privet Row consent to the exclusive jurisdiction and venue of the state and federal courts located in Wilmington, Delaware, and waive any objection to that venue.

17. Changes to these Terms

We may update these Terms from time to time. When we do, we will change the effective date at the top of this page and post the updated version on the Site. Material changes take effect 30 days after posting. Your continued use of the Site after the changes take effect means you accept the updated Terms. If you do not agree, stop using the Site.

18. General

Electronic communications. By using the Site, you consent to receive communications from us electronically. Any notice we send by email or post on the Site satisfies any legal requirement that it be in writing.

Termination. We may deny or terminate your access to the Site at any time, for any reason, without notice. Sections 3, 7, 8, and 12 through 20 survive any termination.

Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the rest of these Terms will remain in effect.

No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign them freely, including in connection with a merger, acquisition, or sale of assets.

Entire agreement. These Terms, together with our Privacy Policy, are the entire agreement between you and Privet Row regarding the Site, and supersede any prior understanding about it. They do not supersede any signed services agreement between you and Privet Row.

Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.

No third-party beneficiaries. These Terms do not create any rights for anyone other than you and Privet Row.

19. Contact and notices

Our business address. Privet Row LLC is a Delaware limited liability company. Our mailing address and principal place of business is:

How to reach us. Email: legal@privetrow.com. Website: https://privetrow.com.

Legal notices to us. Any notice required under these Terms, including the dispute notice described in Section 15.1, must be in writing and sent to legal@privetrow.com, or by mail to the address above marked to the attention of Legal. A mailed notice is effective three business days after it is sent. An emailed notice is effective the day it is sent.

Legal notices to you. We may send you notice by email at the address you gave us, or by posting on the Site.

20. State disclosures

California residents. Under California Civil Code section 1789.3, California users are entitled to the following notice. The provider of the Site is Privet Row LLC at the address listed in Section 19. The Site is provided at no charge to visitors, so no fee applies. To file a complaint about the Site or to request further information, write to us at the address in Section 19, or contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

California privacy. California residents have rights over their personal information under the California Consumer Privacy Act, including the right to know, delete, correct, and opt out of certain sharing, and the right not to be discriminated against for exercising those rights. Those rights, and how to exercise them, are described in our Privacy Policy.

Other state privacy rights. Residents of states with comprehensive privacy laws, including Colorado, Connecticut, Delaware, Montana, Oregon, Texas, Utah, and Virginia, have similar rights over their personal information. Our Privacy Policy describes those rights and how to exercise them.

New Jersey residents. Under the New Jersey Truth-in-Consumer Contract, Warranty and Notice Act, nothing in these Terms limits or waives any right a New Jersey consumer has that cannot be limited or waived under New Jersey law. In particular, the disclaimers in Section 12, the limitations in Section 13, and the indemnity in Section 14 apply to New Jersey residents only to the extent New Jersey law permits.

Elsewhere. Some states do not allow the exclusion of implied warranties, the limitation of certain damages, or the shortening of a limitations period. Where that is so, the provisions of these Terms apply only to the extent your state’s law allows, and nothing here limits any right you have that cannot be limited by agreement.